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Winners of the Best Estate Agent Guide Awards 2020

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Winners of the Best Estate Agent Guide Awards 2020

John German have been named winners of the Best Estate Agent Guide Awards 2020, an independent seal of excellence supported by Rightmove and Property Academy. This is a result of the biggest mystery shop ever under taken and an in-depth analysis of performance data of estate agencies in the UK.

Rated in the top 3% of estate agents in the UK

The Best Estate Agent Guide Awards identifies estate agents excelling in property marketing, service and results, with the top 3% being named winners which includes John German.

25,000 of the the UK’s sales and lettings were assessed by Rightmove and Property Academy.

They looked at performance over a 6-month period, involving analysis of:

  • 1 million properties listed at any point in time
  • 1.5 million transactions
  • 25 million leads
  • 1.5 billion property views
  • 20,000 mystery shops

Estate agents were rated on the following:

  • How well properties are marketed on Rightmove and how they perform on Rightmove.
  • Actual delivery of the sale or let. Time taken for the listing to go to SSTC and does it actually complete. [As measured by Rightmove].
  • How good is the customer experience on contacting the agent via email and telephone? [As measured by Property Academy mystery shop]
  • Market share

Phill Sandbach, Director at John German comments “To be named winners of the Best Estate Agent Guide and rated in the top 3% of agencies in the country is an absolute honour. It’s a great testament to how hard the John German team work to deliver outstanding service and value to all of our customers.”

For advice on moving home or renting out your property, simply get in touch with us at one of our local branches – CONTACT US.

Winners of the Best Estate Agent Guide 2020

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Date Posted

January 15, 2020

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Author

Katy Storer

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