Creating the right Impression

Presentation

  1. Make sure the garden, patios and paintwork are tidy, clean and well maintained. Attention to dripping taps, leaking guttering or broken tiles is essential.
  2. Keep rooms free from clutter but not clinical. Bright clean and tidy with soft lighting to rooms.
  3. Avoid strong cooking odours. The sense of smell is known as the key ‘sense' and destroys in an instant the buyers will to purchase.
  4. Animals, although likely to be harmless, not all buyers are comfortable in their presence. Please keep them apart from your viewer.

Viewing Procedure Suggestions

Viewing the property for your buyer should be a pleasant experience. This is probably the biggest investment they will ever make. These suggestions may assist.

  1. Make sure full attention is given to your viewer ie., remove distractions, animals, turn the TV off etc.
  2. One of you accompany the viewer round your property and allow them to look on their own, after the initial tour, if they require.
  3. Always return to the focal point of the property, be it the garden, lounge, kitchen etc., (lasting memory).
  4. Swift viewing is not necessarily negative. Many people decide they wish to purchase quickly.
  5. Do not be offended by criticism about your property. They are probably visualising their own occupation and may end up buying
  6. Utility costs may be requested together with services charges, if applicable. Make a file up ready to produce this information, if required.
  7. Make sure access can be obtained to all of the property, including garages and outbuildings.
  8. Some viewers only see your property once, others may wish to view more than once; don't let this concern you.

Security

It is our company's policy to protect your own interests. Security is therefore a high priority.

  1. Only accept a viewing, by prior appointment through our office.
  2. All of our potential buyers are recorded on our computerised mailing system, to make sure we obtain their full details and it enables us to follow up on the viewing and give feedback to you.

Negotiations

  1. We strongly suggest that you do not enter into any form of negotiations at the property, even if the asking price is offered and promises made. It is important that we need to verify the status of the purchaser, before advising you whether to accept or consider the offer that has been made.
  2. Misunderstandings at this stage can develop, we also suggest that telephone numbers are exchanged between you and a would-be buyer.
  3. Once you have accepted the offer, we will then instruct the relevant solicitors and keep a careful eye on the transaction. If a specific completion date is required, we would suggest you make your solicitor aware at the earliest stage, so that all parties can be advised.

Exchange/Completion

  1. No property sale is legally binding until contracts have been exchanged.
  2. On exchange a completion date is arranged and keys cannot be handed over until all the relevant monies have been received by the vendors solicitors. To avoid disappointment, check with the relevant agent on the day of completion to make sure keys can be released to avoid unnecessary disappointment.
  3. If in doubt, always ask us, we will be pleased to answer your queries.
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