Our number one priority is to keep everyone safe. We promise all viewings, house visits and valuations will be carried out with your utmost safety in mind. The housing market remains open, and we continue to help people move home.

  •   Minimising social contact

    We will encourage people to initially view property via video link to allow them to consider whether they like a property well enough to view it in person. For those who would prefer to avoid social contact at the moment, we also offer social distance valuations.

  •   Everyone is symptom-free

    When speaking to a customer to book a visit, we will ask a series of questions to establish whether they or anyone they live with are showing Covid-19 symptoms, or had the illness, within the last 14 days. A visit will only go ahead when we have confirmation that everyone attending is symptom-free.

  •   Observing social distancing

    To ensure everyone's safety, we will be observing social distancing within our branches. We will ask visitors to wear a face covering, use a hand santizer and scan the QR code with the Track and Trace app. To keep everyone safe, we will limit visitors to a maximum of two at a time.

  •   Staying in touch from home

    The safety of our employees, customers and local communities is paramount, so whilst our branches are open, part of our team will continue to deliver our award-winning service from home. With this and social distancing in mind, we are reducing the need for customers to visit us in branch by doing more electronically. We will send and request paperwork via email.

Covid-19 staying safe procedures, we’ve got it covered…

Visits to your property

Details on staying safe during visits to your property for viewings and market appraisals (house valuations) and putting your property on the market.





Details outlining the Covid-19 staying safe procedure for viewing a property.



Property management

Details outlining the Covid-19 staying safe procedure for property management, repairs etc.


Planning your next move online

Plan your next move from the comfort and safety of your own home with a free social distancing valuation. Simply complete our form and upload pictures of your property. We will send a free marketing report with a valuation to you within 24/48 hours.

start here