Wed 13 Apr 2016
At the end of February the Lichfield team were instructed to sell a beautiful two bedroom apartment in Alrewas. Within one week they had 4 viewings and our fantastic Senior Sales Negotiator Iain Bennet tied up a sale at 100% of the asking price!
Having then passed the sale onto one of our experienced sales progressors Stephen Whinyates he managed to bring the sale to a satisfactory exchange and completion by the end of March.
Sarah Hill, Director at Lichfield comments “We were blessed with wonderful weather for the photos and we actively marketed the property within a couple of days. We worked through to ensure an exchange & completion by the end of March meaning a good result - happy purchaser, happy vendor – well done team”
Not only this the team then received an outstanding testimonial from another happy client just few days later.
“Dear John German Team (Lichfield branch), We would both like to pass on our grateful thanks to the whole team for making our move as seamless and stress free as any move could possibly be.
From the initial contact with the office, requesting a valuation, we were very impressed with the professionalism of the staff. We gave John German instructions to market our property and immediately the sales team took over. Over the course of the sale, we were regularly kept up to date with the progress. On a few occasions we needed to contact the office and popped into the branch. Every member of the team knew who we were, knew the details of our sale and where we were up to, so that lengthy explanations were avoided.
Telephone queries were always answered promptly. The well run team were welcoming, friendly, attentive and extremely competent. We were always made to feel important and valued customers. Nothing was too much trouble.
Although we were fortunate in selling our property quickly, we did run into a problem further down the chain just prior to exchange of contracts. John German's sales director immediately stepped in (despite the situation being no fault of theirs) and expertly negotiated and liaised with all parties, working very hard and solving the issue within a couple of hours.
It is said that estate agents are "all the same". In our experience (and we do have a lot of experience) John German are a first class company, a cut above the rest! We would recommend you unreservedly. Thank you once again team.”
If you have a property to sell why not contact us now for some expert free advice.
"The staff were always friendly and polite. If it was not possible to immediately answer a query they would always promptly call back. Despite being the property buyer (and so not directly employing John German) they were far more efficient and urgent in seeing to completing the purchase than my own mortgage advisor or conveyancer. I would highly recommend John German Ashby."