Keeping Landlords & Tenants Connected With Their Properties
As a landlord, managing your account has never been easier. Track payments, statements and invoices. Follow maintenance job progress. Find out key tenancy related information on your properties.
For our tenants, My Property File keeps you informed and up to date. If something is wrong with your property our easy to use reporting tool helps you report the issue to us and track its progress.
How My Property File benefits you, as one of our landlords:
•24-Hour access from any location, on any device
•Download statements and view your accounts online
•View property marketing performance statistics
•You can stay on top of maintenance issues, as your tenants will be able to reportthemstraight away and you’ll be able to track them from start to finish
•Keep up to date with your landlord responsibilities such as gas safety certificates
•Ensure the deposit has been registered
•You’ll benefit from informed responsible tenants, who are prepared to deal withissues if they arise
How My Property File benefits you, as one of our tenants:
•24-hour repair reporting system and access to all of your important documents andinformation
•Not sure whether an issue is your responsibility? My Property File will alert you toissues that are your responsibility to repair and guide you through fixing them
•Stay informed with notifications of important updates, like an inspection date, sentstraight to your phone
"I have to say I've been more than happy with everyone I have dealt with at John German. The level of customer service and efficiency is excellent both in sales and lettings and far superior to experiences I've had with other agencies. I wouldn't hesitate to recommend John German to anyone - in fact I have already recommended you to a friend who is looking to let her house. Please pass on my thanks to those involved in the sale and letting of my property."